Personal Lines Customer Service Representative

The Hilb Group, LLC; Town of Florida (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term and Short-Term Disability

401(k) with company match

Generous PTO

Job summary

The Hilb Group, LLC is seeking a motivated and ambitious Personal Lines Customer Service Representative to join our remote team. This position requires assisting clients with various requests, handling data entry, and providing solutions to issues in a timely manner.

The ideal candidate should possess a high school diploma, excellent organizational skills, and be proficient in Microsoft Office applications. We offer a range of benefits, including medical, dental, vision plans, and generous PTO.

Qualifications

• Education: High School or higher.
• Must be organized and have good time management skills.
• Excellent verbal and written communication skills required.

Responsibilities

• Assists clients with cancellations, telephone inquiries, mail requests and other services as needed.
• Binding, filing/data entry.
• Order policies and request endorsements from the company.

Skills

Data entry skills

Organizational skills

Time management

Proficient in Word, Excel, Adobe, Outlook

Attention to detail

Verbal communication

Written communication

Education

High School diploma or higher

Job description

Personal Lines Customer Service Representative page is loaded## Personal Lines Customer Service Representativelocations: REMOTEtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR100155**Grow With Us!**At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines CSR to join our team. This position will report to our agency located in Bonita Springs, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.**Responsibilities:*** Assists clients with cancellations, telephone inquiries, mail requests and other services as needed* Binding, filng/data entry* Order policies and request endorsements from the company as required* Policy verification assistance* Updating Certificates of Insurance* Requesting Loss Runs* Provides solutions and resolves issues for clients in a timely and effective manner* Order renewal, expiration lists as needed and review lists to determine appropriate actions* Type proposals for producers to give to clients and maintain client files* Enter client information into agency management system* Gathers data for proposals and applications, reconciles and verifies policy information to ensure information is accurate on application* Work with clients to assist in claim problems process endorsements and proof of coverage, including certificates of insurance**Qualifications:*** Education: High School or higher* Proficient data entry skills.* Must be organized and have good time management skills* Must be proficient in Word, Excel, Adobe, Outlook, and also can quickly learn new programs* Must be detail oriented with a strong attention to detail* Excellent verbal and written communication skills required* Must be able to work in a fast-paced environment and be a self-starter**Benefits:*** Company Paid Life Insurance, Long-Term and Short-Term Disability.* Medical, Dental, Vision and FSA/HSA plans.* 401(k) with company match.* Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.* Generous PTO.* An awesome team of professionals!The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.