Remote Personal Lines Client Service Specialist

Gallagher; Chicago (IL); A distancia; Confidential; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Remote work options

Descripción de la vacante

Gallagher is hiring in Rolling Meadows, Illinois for a Client Service Specialist in Personal Lines. You’ll deliver responsive, high-quality support, identify client needs, guide decisions, and strengthen relationships in a digitally evolving environment.

Ideal candidates have 1–2 years of customer service, insurance experience or the drive to learn, hold a P&C license, and communicate clearly. This remote role offers growth, ongoing training, and a collaborative team culture.

Formación

• 1–2 years of customer service, insurance, or related experience
• Hold a P&C license
• Ability to explain coverage and next steps clearly
• Detail-oriented and organized, managing multiple priorities

Responsabilidades

• Deliver responsive, high-quality support across Personal Lines needs
• Manage inbound and outbound interactions across channels
• Handle billing inquiries and guide payments
• Process policy changes, endorsements, cancellations, and renewals
• Explain coverage, exclusions, and options clearly to clients
• Support claims by guiding next steps and setting expectations
• Use digital tools to streamline service and improve efficiency
• Build trust through consistent, client-focused interactions

Conocimientos

Customer service

P&C license

Clear communication

Organized

Descripción del empleo

Gallagher is hiring in Rolling Meadows, Illinois for a Client Service Specialist in Personal Lines. You’ll deliver responsive, high-quality support, identify client needs, guide decisions, and strengthen relationships in a digitally evolving environment.

Ideal candidates have 1–2 years of customer service, insurance experience or the drive to learn, hold a P&C license, and communicate clearly. This remote role offers growth, ongoing training, and a collaborative team culture.