Remote Personal Lines Account Manager (EST Hours)

Insurance Office Of America, Inc.; Bainbridge (GA); Remoto; USD 50.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K match

Stocks plan

Career growth

Paid holidays

Descrizione del lavoro

Insurance Office of America is seeking a Personal Lines Account Manager who can work fully remote in the EST time zone. The role focuses on client service, renewals, remarkets, invoicing, EOI, MVRs, Clue Reports, and policy reviews, with delegation to Account Associates and mentoring of the team.

Ideal candidates have 5+ years in the industry, active licensing, excellent communication, and high accuracy in handling large volumes.

Competenze

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma (or equivalent).

Mansioni

• Oversee client service and communications, manage renewals and remarkets.
• Process invoicing and collect outstanding balances.
• Coordinate with underwriters to craft solutions for customer needs.
• Track expirations, past due renewals, and A/R reports.
• Mentor and train Account Associates and team members.
• Collaborate with commercial sales to develop solutions for mutual clients.
• Champion IOA core values and demonstrate integrity and leadership.

Conoscenze

Customer service

Communication

Multitasking

Organizational skills

Delegation

Decision-making

MS Office

Formazione

High School diploma

Strumenti

MS Office

Descrizione del lavoro

Insurance Office of America is seeking a Personal Lines Account Manager who can work fully remote in the EST time zone. The role focuses on client service, renewals, remarkets, invoicing, EOI, MVRs, Clue Reports, and policy reviews, with delegation to Account Associates and mentoring of the team.

Ideal candidates have 5+ years in the industry, active licensing, excellent communication, and high accuracy in handling large volumes.