Remote Personal Lines Account Manager — Client Service

Patriot Growth Insurance Services, LLC; Media (Delaware County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plan options

Virtual healthcare

Disability coverage

Paid parental leave

Personalized PTO

401(k) company match

Dental and vision coverage

Employee Assistance Program

Job summary

Patriot Growth Insurance Services is seeking a Personal Lines Account Manager for a remote, full-time role. You will manage a personal lines book, service client needs, process policy changes, endorsements, and billing inquiries while coordinating with carriers and internal teams to ensure accurate coverage and timely service.

The ideal candidate has a Pennsylvania P&C license, an associate degree, and strong knowledge of personal lines products, rating, and servicing.

Qualifications

• Active Pennsylvania Property & Casualty license.
• Associate degree.
• Strong knowledge of personal lines insurance products, coverages, rating practices, policy servicing, and carrier procedures.
• Experience using Microsoft Office Suite and carrier online platforms.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to work independently, manage competing priorities, and maintain a high level of client service.

Responsibilities

• Manage and service a portfolio of personal lines accounts while delivering responsive, high-quality client support.
• Review new business and renewal policies for accuracy and coordinate corrections to ensure proper coverage and documentation.
• Process endorsements, policy changes, billing inquiries, and service transactions with precision and efficiency.
• Build strong relationships with clients, carriers, and colleagues that contribute to long-term retention and client satisfaction.
• Market new and renewal business by evaluating carrier options, comparing coverage solutions, and supporting placement strategies.
• Guide clients through claim-related questions and connect them with appropriate carrier resources throughout the claims process.

Skills

Client service orientation

Communication skills

Organizational skills

Independent work

Attention to detail

Problem solving

Insurance knowledge

Education

Associate degree

Tools

EPIC system

Microsoft Office

Carrier platforms

Job description

Patriot Growth Insurance Services is seeking a Personal Lines Account Manager for a remote, full-time role. You will manage a personal lines book, service client needs, process policy changes, endorsements, and billing inquiries while coordinating with carriers and internal teams to ensure accurate coverage and timely service.

The ideal candidate has a Pennsylvania P&C license, an associate degree, and strong knowledge of personal lines products, rating, and servicing.