Remote Personal Lines Account Manager | Client Growth & Mentoring

Insurance Office Of America, Inc.; South Fulton (GA); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Vacation and sick time

Employee stock plan

Career growth opportunities

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service and policy administration for a book of business.

The role is fully remote for candidates comfortable with EST, with some potential on-site requirements based on policy and location. You will manage renewals, remarkets, invoicing, AORs, and policy reviews, while mentoring Account Associates and coordinating with underwriters to craft client solutions.

Qualifications

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.

Responsibilities

• Oversee client service and communication across a book of business.
• Manage administrative processes for client policies including renewals, invoicing, and endorsements.
• Collaborate with underwriters and sales to meet client needs.
• Mentor and train Account Associates for growth.
• Maintain accurate records and monitor A/R and renewal activity.

Skills

Customer service

Communication

MS Office

Education

High School diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service and policy administration for a book of business.

The role is fully remote for candidates comfortable with EST, with some potential on-site requirements based on policy and location. You will manage renewals, remarkets, invoicing, AORs, and policy reviews, while mentoring Account Associates and coordinating with underwriters to craft client solutions.