Remote Personal Lines Account Manager

Insurance Office Of America, Inc.; Deerfield Beach (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary with bonus

Company-paid health insurance

401K with employer match

Employee stock plan participation

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America, Inc. is seeking a Senior Personal Lines Account Manager to oversee client service, renewals, and policy management for Florida-based accounts. The role requires working within EST hours remotely, with potential onsite needs per policy.

You will mentor Account Associates and collaborate with underwriters to craft solutions for mutual clients. The ideal candidate has 5+ years of industry experience, an active Florida license, and strong organizational and communication

Qualifications

• 5+ years of experience in personal lines or insurance client service.
• Active state license as required for Florida personal lines.
• Excellent communication and customer service abilities.
• Strong multitasking, organizational, and delegation skills.
• High accuracy in processing large volumes of work.
• Proficient with MS Office applications.

Responsibilities

• Oversee client service and communications; manage renewals, remarkets, invoicing, EOI, MVRs, and Clue Reports.
• Handle proposals, AORs, cancellations, and periodic policy reviews.
• Delegate work to Account Associates; mentor and train team members.
• Collaborate with underwriters to tailor solutions and protect client assets.
• Monitor expirations, past due renewals, and A/R; ensure timely servicing.
• Prepare and distribute client invoicing for new business and renewals.

Skills

5+ years of industry experience

Exceptional customer service

Strong multi-tasking

Organizational skills

Delegation

Decision making

MS Office proficiency

Education

State required active licensing

High School diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America, Inc. is seeking a Senior Personal Lines Account Manager to oversee client service, renewals, and policy management for Florida-based accounts. The role requires working within EST hours remotely, with potential onsite needs per policy.

You will mentor Account Associates and collaborate with underwriters to craft solutions for mutual clients. The ideal candidate has 5+ years of industry experience, an active Florida license, and strong organizational and communication