Fully Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Port Saint John (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Employee stock plan participation

Professional growth and career moves

Respectful culture and work-life fit

Community service commitment

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to remotely manage client service for Florida personal lines, with duties including renewals, remarkets, invoicing, and policy reviews.

The role also involves mentoring Account Associates, delegating tasks, and collaborating with sales to develop client solutions. The ideal candidate has 5+ years in the industry, active licensing, and strong communication.

Qualifications

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma (or equivalent).

Responsibilities

• Oversee book of business: maintain records, review and bind renewals, remarket, quote and bind new lines.
• Protect clients by ensuring comprehensive coverage and closing gaps.
• Collaborate with underwriters to tailor solutions.
• Monitor expirations, renewals, and accounts receivable to ensure timely servicing.
• Create and distribute client invoicing for new business and renewals; follow up on balances.
• Assist with claims processes as needed.
• Monitor performance and drive productivity, quality, and service standards.

Skills

Customer service

Communication

Multitasking

Organization

Decision making

Attention to detail

Education

High School diploma

Tools

MS Office (Outlook/Word/Excel)

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to remotely manage client service for Florida personal lines, with duties including renewals, remarkets, invoicing, and policy reviews.

The role also involves mentoring Account Associates, delegating tasks, and collaborating with sales to develop client solutions. The ideal candidate has 5+ years in the industry, active licensing, and strong communication.