Remote Personal Injury Case Coordinator

Job Duck LLC; United States; Remote; USD 13,000 - 14,000; Full time

Job summary

Job Duck LLC is seeking a diligent Legal Assistant to support Case Managers in personal injury workflows. You will manage records requests, billing, and document organization while liaising with clients and investigators to keep cases moving smoothly.

Proficiency with Filevine or similar software, strong writing and time-management skills, and the ability to handle multiple deadlines in a fast-paced setting are essential. Proficiency in Microsoft Office is required.

Qualifications

• Experience in personal injury, legal support, medical records retrieval, claims administration, or case management preferred.
• Familiarity with Filevine or similar legal case management software.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and priorities in a fast-paced environment.
• High attention to detail and commitment to confidentiality.
• Proficiency with Microsoft Office and standard professional software applications.

Responsibilities

• Perform additional administrative and legal support duties as assigned.
• Coordinate with investigators to obtain crash reports and supporting documents.
• Respond to client inquiries and route complex matters to the appropriate team member.
• Communicate with clients regarding documentation and case requirements.
• Track outstanding requests and conduct follow-up as needed.
• Download, organize, and upload records into Filevine.
• Assist with opening and organizing new personal injury cases.
• Process records-related invoices in accordance with firm procedures.
• Submit and track medical records and billing requests.
• Assist with pleadings, filings, and litigation-related documentation.
• Prepare and send No Longer Represented (NLR) letters.
• Draft and send correspondence using approved templates.
• Provide administrative support to Case Managers throughout the pre-litigation process.

Skills

Personal injury experience

Legal support

Strong organizational skills

Time-management

Excellent written and verbal skills

Multitasking in fast-paced environment

Attention to confidentiality

Tools

Filevine

Microsoft Office

Job description

Job Duck LLC is seeking a diligent Legal Assistant to support Case Managers in personal injury workflows. You will manage records requests, billing, and document organization while liaising with clients and investigators to keep cases moving smoothly.

Proficiency with Filevine or similar software, strong writing and time-management skills, and the ability to handle multiple deadlines in a fast-paced setting are essential. Proficiency in Microsoft Office is required.