Remote Permit Supervisor: Lead & Streamline Compliance

Groundworks, LLC; Sumner, Northern (WA, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Ownership opportunities

Training programs

Leadership development

Career growth

Benefits package

Top workplace culture

Job summary

Groundworks, LLC is seeking a Centralized Permit Supervisor to oversee permitting operations across multiple branches and jurisdictions. The role leads a team of Permit Coordinators, focusing on timely, code-compliant submissions and continuous process improvements.

The ideal candidate has 2+ years in permitting or operations with leadership experience, strong organizational and analytical skills, and a track record of coaching teams to success.

Qualifications

• 2+ years of permitting, operations, or project coordination experience.
• 2+ years supervisory or leadership experience preferred.
• Strong knowledge of permitting processes, ICC code, and jurisdictional requirements.
• Proven ability to manage and coach teams to achieve measurable results.
• Excellent organizational, analytical, and communication skills.
• Ability to problem-solve, adapt to change, and manage competing priorities.

Responsibilities

• Supervise and provide daily direction to Permit Coordinators across multiple branches.
• Conduct stand-up meetings to review team priorities, performance, and blockers.
• Oversee recruitment, interviewing, onboarding, and retention efforts to build a strong, engaged team.
• Develop training guides, cross-training resources, and refresher training sessions to ensure consistency and quality.
• Mentor staff to prepare them for advancement and future leadership roles.
• Ensure timely and accurate submission of permit applications in compliance with jurisdictional and ICC code requirements.
• Track permit status across all branches and jurisdictions, ensuring accuracy in reporting.
• Resolve escalations, blockers, and conflicts with internal teams or external agencies.
• Maintain awareness of code updates and jurisdictional changes.
• Partner with internal departments (engineering, CAD, sales, service, branch leadership) to ensure projects move forward without permitting delays.
• Establish and enforce standardized permitting procedures across all branches.
• Develop, implement, and maintain Standard Operating Procedures (SOPs), Rules of Engagement (ROEs), and jurisdictional requirement sheets.
• Monitor and validate permitting metrics, list boxes, and data tracking tools to ensure accurate reporting.
• Prepare and present weekly, monthly, and annual reports to leadership, analyzing permitting trends and highlighting process improvements.
• Lead coordination meetings with engineering and CAD teams to address permitting gaps.
• Participate in leadership calls to share permitting updates and report blockers.
• Develop clear communication scripts and resources for interactions with customers, counties, and internal teams.
• Support rollout of new products, processes, and initiatives across all permitting functions.
• Maintain accurate digital filing systems for permitting records, receipts, and compliance documents.
• Process centralized permitting payments and maintain financial documentation.
• Conduct branch visits to oversee team performance and ensure compliance with organizational standards.
• Lead annual performance and merit reviews, submitting bonus documentation as needed.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Skills

Permitting knowledge

Leadership

Organization

Communication

Problem-solving

Job description

Groundworks, LLC is seeking a Centralized Permit Supervisor to oversee permitting operations across multiple branches and jurisdictions. The role leads a team of Permit Coordinators, focusing on timely, code-compliant submissions and continuous process improvements.

The ideal candidate has 2+ years in permitting or operations with leadership experience, strong organizational and analytical skills, and a track record of coaching teams to success.