Centralized Permit Supervisor

Groundworks; Pompano Beach (FL); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Employee Ownership Opportunities

Industry Leading Training

Leadership Development Tracks

Comprehensive Benefits

Job summary

Groundworks, North America's leading foundation repair and water management specialist, seeks a Permit Coordinator Supervisor to oversee permitting across branches and jurisdictions.

You will lead a team of Permit Coordinators, drive process improvements, and maintain SOPs while ensuring code compliance and timely submissions. This role values organization, coaching, and cross-department collaboration to support project success.

Qualifications

• 1-3 years of permitting, operations, or project coordination experience.
• Strong knowledge of permitting processes, ICC code, and jurisdictional requirements.
• Excellent organizational, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and mentor Permit Coordinators across branches.
• Oversee recruitment, onboarding and retention.
• Develop SOPs, ROEs, and jurisdictional requirement sheets.
• Monitor permit status and ensure compliance.
• Prepare weekly, monthly, and annual permitting reports.
• Coordinate with engineering, CAD, sales, and branch leadership.
• Resolve escalations with internal teams or external agencies.
• Maintain digital permitting records and financial documentation.

Skills

Leadership

Permitting processes

ICC code knowledge

Analytical skills

Communication

Tools

Permitting software

Job description

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.Join us and lay the foundation for your success. Apply today!The Permit Coordinator Supervisor oversees permitting operations across multiple branches and jurisdictions, ensuring timely, code-compliant submissions and approvals. This role leads a team of Permit Coordinators, providing daily guidance, coaching, and accountability to meet key performance indicators (KPIs). The Supervisor also manages recruiting, onboarding, and professional development while building standardized processes, training materials, and cross-training programs to support operational excellence.The position requires strong organizational and analytical skills to monitor permitting metrics, identify inefficiencies, and implement process improvements. Acting as a liaison between internal departments, regional leadership, and local jurisdictions, the Supervisor resolves permitting blockers, supports new product rollouts, and ensures seamless coordination across all permitting functions.Duties and ResponsibilitiesTeam Leadership & DevelopmentSupervise and provide daily direction to Permit Coordinators across multiple branches.Conduct stand-up meetings to review team priorities, performance, and blockers.Oversee recruitment, interviewing, onboarding, and retention efforts to build a strong, engaged team.Develop training guides, cross-training resources, and refresher training sessions to ensure consistency and quality.Mentor staff to prepare them for advancement and future leadership roles.Permitting OperationsEnsure timely and accurate submission of permit applications in compliance with jurisdictional and ICC code requirements.Track permit status across all branches and jurisdictions, ensuring accuracy in reporting.Resolve escalations, blockers, and conflicts with internal teams or external agencies.Maintain awareness of code updates and jurisdictional changes.Partner with internal departments (engineering, CAD, sales, service, branch leadership) to ensure projects move forward without permitting delays.Process & ReportingEstablish and enforce standardized permitting procedures across all branches.Develop, implement, and maintain Standard Operating Procedures (SOPs), Rules of Engagement (ROEs), and jurisdictional requirement sheets.Monitor and validate permitting metrics, list boxes, and data tracking tools to ensure accurate reporting.Prepare and present weekly, monthly, and annual reports to leadership, analyzing permitting trends and highlighting process improvements.Collaboration & CommunicationLead coordination meetings with engineering and CAD teams to address permitting gaps.Participate in leadership calls to share permitting updates and report blockers.Develop clear communication scripts and resources for interactions with customers, counties, and internal teams.Support rollout of new products, processes, and initiatives across all permitting functions.Compliance & AdministrationMaintain accurate digital filing systems for permitting records, receipts, and compliance documents.Process centralized permitting payments and maintain financial documentation.Conduct branch visits to oversee team performance and ensure compliance with organizational standards.Lead annual performance and merit reviews, submitting bonus documentation as needed.It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.Qualifications1-3 years of permitting, operations, or project coordination experience.Supervisory or leadership experience preferred.Strong knowledge of permitting processes, ICC code, and jurisdictional requirements.Proven ability to manage and coach teams to achieve measurable results.Excellent organizational, analytical, and communication skills.Ability to problem-solve, adapt to change, and manage competing priorities.Working ConditionsThis role sits in our Miami office. The pay range for this role is $50,000- $60,000. The Centralized Permit Supervisor primarily works in an office or remote environment, using computers, phones, and permitting software to manage daily operations. The position requires regular communication with team members, internal departments, and external agencies across multiple states and jurisdictions. This role involves managing multiple priorities and deadlines in a fast-paced setting that demands attention to detail, organization, and effective time management. Standard business hours apply; however, periodic extended hours may be necessary during peak permitting cycles, system updates, or to resolve time-sensitive escalations.What We ProvideCompetitive PayEmployee Company Ownership OpportunitiesIndustry Leading Training ProgramsLeadership Development and Career Growth TracksComprehensive and Affordable Benefits PackageTop Workplace with Award Winning Culture