Remote Performance & Data Insights Analyst

Washington State Department of Social and Health Services; Lacey (WA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Washington State Department of Social and Health Services is seeking a Management Analyst 4- Performance Analyst to advance data-driven decision-making within the Division of Vocational Rehabilitation. You will analyze complex datasets, develop insights, and support leadership with performance reporting and continuous improvement initiatives.

The role emphasizes data validation, process documentation, and collaboration with stakeholders to drive division-wide performance on program goals, with

Qualifications

• A bachelor’s degree in business administration, public administration, law, public health, health administration, or related field.
• Four years of experience conducting research, evaluating performance, and analyzing policies, laws, rules, or regulations.
• Relevant graduate education may substitute, year for year, for the required experience.

Responsibilities

• Collects, organizes, and validates performance data used to measure program results and support management reporting.
• Creates reports, presentations, and data visualizations that make complex information easier to understand for different audiences.
• Reviews and cleans data from case management and other systems to ensure information is accurate and ready for reporting.
• Develops and documents clear procedures and workflows to ensure data is collected consistently, accurately, and on time.
• Reviews reports and performance data to identify trends, errors, gaps, and areas that may need additional review.
• Builds strong working relationships with subject matter experts, managers, and Executive Leadership to support ongoing performance reporting.
• Analyzes data to identify trends, challenges, and opportunities for improvement and provides recommendations to support program performance and strategic planning.
• Monitors data and system use and recommends ways to improve data accuracy, validation, staff engagement, and alignment with division goals.
• Supports Quality Assurance and Compliance teams with data and process improvement related to audits, corrective action plans, and strategic planning activities.
• Facilitates workgroups to collect and analyze information, identify current and future needs, and support strategic and state planning.
• Conducts special or ad hoc data analyses as requested by the Planning and Evaluation Analyst.
• Provides guidance to staff across the division on how to interpret data and determine which information best demonstrates progress toward program goals.
• Participates in and facilitates internal and external workgroups focused on process improvement, data analysis, reporting requirements, and system testing.
• Collaborates with DVR staff and partner agencies to provide expert guidance on performance management, data interpretation, reporting, and data-driven decision-making.

Skills

Data analysis

Data collection

Data interpretation

Stakeholder collaboration

Interpersonal skills

Lean methodologies

Learn new tech

MS Office

Adobe Pro

Excel

Power BI

Tableau

SQL

Python

R

Education

Bachelor's degree

Tools

MS Office

Adobe Pro

Excel

Power BI

Tableau

SQL

Python

R

Job description

Washington State Department of Social and Health Services is seeking a Management Analyst 4- Performance Analyst to advance data-driven decision-making within the Division of Vocational Rehabilitation. You will analyze complex datasets, develop insights, and support leadership with performance reporting and continuous improvement initiatives.

The role emphasizes data validation, process documentation, and collaboration with stakeholders to drive division-wide performance on program goals, with