Data & Performance Insights Analyst

Synergy Family Services; United States; Remote; USD 48,000 - 55,000; Part time

Job summary

Synergy Family Services is seeking a Data and Performance Analyst to monitor key performance indicators, validate data accuracy, and translate findings into actionable recommendations for leadership. The role collaborates with cross-functional teams to support quality improvement, address care gaps, and advance organizational goals.

The position is contract-based, part-time and remote, with an hourly rate of $35-$40.

Qualifications

• Bachelor’s degree in data analytics, healthcare administration, public health, business administration, social sciences, quality management, or a related field.
• At least two years of experience in data analysis, quality assurance, performance improvement, healthcare operations, or a related area.
• Experience collecting, validating, analyzing, and reporting data.
• Proficiency with Microsoft Excel and other reporting or data-visualization tools.
• Ability to interpret quantitative and qualitative data and communicate findings clearly.
• Strong analytical, organizational, critical-thinking, and problem-solving skills.
• Ability to manage multiple priorities and meet established deadlines.
• Ability to collaborate effectively with leadership, clinical staff, administrative staff, and other stakeholders.
• Ability to maintain confidentiality and exercise sound professional judgment.

Responsibilities

• Monitor agency KPIs, performance targets, and quality-of-care measures.
• Collect, aggregate, organize, and analyze diverse data sources.
• Validate data accuracy, completeness, and timeliness.
• Identify data discrepancies and resolve data-quality concerns.
• Analyze performance trends and opportunities for improvement.
• Develop dashboards, scorecards, and reports for leadership and stakeholders.
• Prepare written summaries of data findings and recommendations.
• Support performance improvement plans and corrective actions.
• Protect confidentiality and data security in line with HIPAA.

Skills

Data analysis

Data visualization

Communication

Collaboration

Time management

Problem solving

Confidentiality

Analytical thinking

Education

Bachelor's degree in data analytics or related field

Tools

Microsoft Excel

Credible Behavioral Health Software

Greenspace Mental Health

Electronic health records (EHR) systems

Job description

Synergy Family Services is seeking a Data and Performance Analyst to monitor key performance indicators, validate data accuracy, and translate findings into actionable recommendations for leadership. The role collaborates with cross-functional teams to support quality improvement, address care gaps, and advance organizational goals.

The position is contract-based, part-time and remote, with an hourly rate of $35-$40.