Remote Performance Analytics Consultant - General Liability

The Hartford; Hartford (CT); Hybrid; USD 79,000 - 118,000; Full time

Job summary

The Hartford in Hartford, CT is seeking a Performance Analytics Consultant to support operational analytics initiatives within the General Liability Performance Analytics group. You will own analytics measuring performance of key processes and trends in Claims, partnering with Claims Strategy, Data Office, Actuarial, Underwriting and field operations.

This role offers hybrid or remote work; office presence three days a week near designated locations; you will analyze data trends, present to

Qualifications

• Bachelor's degree or significant line of business experience.
• Experience in claims or insurance preferred.
• Demonstrated strong problem solving, communication, customer focus and change management skills.
• Demonstrated ability to build strong partnerships (essential to success for this role)

Responsibilities

• Understands end to end performance of critical processes and sub-processes.
• Identifies variability in performance metrics and actively participates in the cross-functional team to understand root cause.
• Evaluates the measurable impact of process changes/improvement and provide recommendation to Field leadership on relative priority.
• Participates in cross functional design teams on prioritized opportunities.
• Understands / monitors data trends and process metrics; present trends and action items to LOB SLT and business segment partners.
• Monitors impact of deployed process changes to validate solution effectiveness.
• Understanding the end-to-end ramifications of their changes to other processes and results
• Supports cross pollination of Claims process to the enterprise.

Skills

Problem solving

Communication skills

Data analysis

Data visualization

Project management

Influence without authority

Adaptability

Customer focus

Stakeholder management

Attention to detail

Education

Bachelor's degree

Tools

Excel

PowerPoint

Tableau

SQL

Job description

The Hartford in Hartford, CT is seeking a Performance Analytics Consultant to support operational analytics initiatives within the General Liability Performance Analytics group. You will own analytics measuring performance of key processes and trends in Claims, partnering with Claims Strategy, Data Office, Actuarial, Underwriting and field operations.

This role offers hybrid or remote work; office presence three days a week near designated locations; you will analyze data trends, present to