Remote Performance Analytics Consultant – General Liability

The Hartford; Salt Lake City (UT); Hybrid; USD 79,000 - 118,000; Full time

Job summary

The Hartford in the United States is seeking a Performance Analytics Consultant to support operational analytics initiatives within the General Liability group. This role focuses on creating analytics that measure and monitor performance of key processes and trends in Claims.

You will own and diagnose analytics, partner with Claims Strategy, Data Office, actuarial, and field operations to prioritize improvement opportunities and drive outcomes.

Qualifications

• Bachelor’s degree and/or significant line of business experience.
• Experience in claims or insurance preferred.
• Demonstrated strong problem solving, communication, customer focus and change management skills.
• Demonstrated ability to build strong partnerships.
• Demonstrated ability to analyze large data sets and draw conclusions.
• Experience visualizing data for storytelling is a plus.

Responsibilities

• Understands end to end performance of critical processes.
• Identifies variability in performance metrics and investigates root cause.
• Evaluates impact of process changes and provides recommendations to leadership.
• Participates in cross functional design teams on prioritized opportunities.
• Monitors data trends and presents action items to leadership.
• Monitors impact of deployed changes to validate effectiveness.
• Helps understand end-to-end ramifications of changes to other processes.
• Supports cross-pollination of Claims processes to the enterprise.

Skills

Data analysis

Problem solving

Communication

Change management

Partnership building

Storytelling with data

Multi-project management

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Tableau

SQL

Job description

The Hartford in the United States is seeking a Performance Analytics Consultant to support operational analytics initiatives within the General Liability group. This role focuses on creating analytics that measure and monitor performance of key processes and trends in Claims.

You will own and diagnose analytics, partner with Claims Strategy, Data Office, actuarial, and field operations to prioritize improvement opportunities and drive outcomes.