Remote People Ops Partner - Elevate Team Experience

HomeTown Ticketing, LLC; Ohio; Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Flexible PTO

13 holidays and winter break

401(k) match

Medical, dental, and vision insurance

Employer HSA contribution

Events (virtual/in-person)

Job summary

HomeTown Ticketing, LLC is seeking a People Ops Business Partner to drive employee relations, performance management, recruitment, and engagement across the organization. This role collaborates with managers, senior leaders, finance, and the People Ops team to align people programs with strategic goals.

The ideal candidate has 5+ years in People Ops/Human Resources, excels at partnering with leadership, and uses data to inform decisions.

Qualifications

• 5+ years of progressive People Operations or Human Resources experience.
• Experience partnering with and advising senior leadership.
• Comfort navigating ambiguity and driving solutions in a fast-paced environment.
• Experience coaching managers on employee relations, performance management, and people practices.
• Experience using data and employee insights to inform people-related decisions.
• Experience developing scalable People Operations programs and processes.
• Strong understanding of employment practices, HR compliance, and risk management.
• Experience supporting organizational change, including periods of growth, restructuring, or evolving business needs.

Responsibilities

• Partner with leaders to understand business objectives, workforce needs, and organizational challenges. Provide coaching and guidance to managers on employee and organizational matters.
• Serve as a primary point of contact for employee relations matters, investigating and resolving issues and promoting a respectful, inclusive workplace.
• Own and support full-cycle recruitment for all open roles, including sourcing, screening, interviewing coordination, and onboarding handoff.
• Analyze engagement survey results and partner with leaders to develop action plans for retention and culture improvement.
• Identify process gaps in People Ops and implement improvements while ensuring compliance with policies and regulations.

Skills

People analytics

Employee relations

Talent acquisition

Coaching managers

Change management

Job description

HomeTown Ticketing, LLC is seeking a People Ops Business Partner to drive employee relations, performance management, recruitment, and engagement across the organization. This role collaborates with managers, senior leaders, finance, and the People Ops team to align people programs with strategic goals.

The ideal candidate has 5+ years in People Ops/Human Resources, excels at partnering with leadership, and uses data to inform decisions.