Remote People Ops Partner: Strategy & Growth

Reserv; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Reserv is seeking a People Operations Business Partner to create a seamless, supportive experience for every employee in a remote-first environment. You will partner with leadership to manage onboarding, HR support, and lifecycle processes while driving continuous improvement and data-driven decisions.

In this role you will own performance management, employee relations, policy interpretation, and scalable HR programs, balancing empathy with compliance across a growing organization.

Qualifications

• 4–6+ years in People Operations with at least 2 years in a Business Partner/advisory role.
• 2+ years in a high-growth startup or scale-up environment balancing ambiguity with speed.
• Proficient with HR systems (Rippling).
• High emotional and social intelligence with diverse groups.
• Strong interpersonal and communication skills across all levels.
• Ability to manage multiple projects independently with attention to detail.
• Decisive problem solver in a fast-paced environment.
• Exceptional ethics around confidentiality and sensitive information.
• Growth mindset and willingness to learn and develop.
• Passionate about people and systems; proficient with Apple, Google Suite, and Slack.

Responsibilities

• Act as a trusted advisor and sparing partner to managers on team dynamics and workforce planning.
• Lead employee relations with empathy, compliance, and business needs.
• Manage performance review cycles, calibrations, and coaching.
• Design and iterate HR programs to scale processes and automation.
• Ensure compliance and data privacy; serve as a point of contact for questions.
• Analyze HR data and deliver insights to leadership to inform People strategy.

Skills

People Operations

Emotional intelligence

Interpersonal skills

Communication

Project management

Discretion/confidentiality

Growth mindset

Process improvement

Strategic partnership

Tools

Rippling

Google Workspace

Slack

Apple devices

Job description

Reserv is seeking a People Operations Business Partner to create a seamless, supportive experience for every employee in a remote-first environment. You will partner with leadership to manage onboarding, HR support, and lifecycle processes while driving continuous improvement and data-driven decisions.

In this role you will own performance management, employee relations, policy interpretation, and scalable HR programs, balancing empathy with compliance across a growing organization.