Remote People Operations Lead (Travel Required)

Select Collision Group; Baltimore (MD); Remote; USD 90,000 - 130,000; Full time

Job summary

Select Collision Group is seeking a People Operations Manager to align people strategies with operational goals across our collision centers, the Support Center, and 360ALIGN locations. This leader acts as a strategic advisor and hands-on HR partner to drive engagement, performance, and compliance while upholding our core values.

You will manage employee relations, onboarding, benefits coordination, HRIS (Paycom), and policy maintenance, delivering consistent teammate experiences.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field (or equivalent).
• 7+ years of progressive HR experience, preferably multi-site or field-based.
• SHRM-CP or PHR certification preferred but not required.
• Proven success building strategic partnerships with operational leadership.
• Strong employee relations, conflict resolution, and coaching skills.
• Excellent interpersonal, communication, and analytical abilities.
• Experience in Paycom or similar HRIS.
• Valid driver's license and ability to travel regularly to assigned locations.
• Experience in the collision repair or automotive industry preferred.

Responsibilities

• Partner with operational leaders to align people strategies with business goals.
• Support talent acquisition and onboarding for assigned locations.
• Oversee HRIS administration, onboarding, documentation, compliance tracking, and policy maintenance.
• Maintain data integrity across HR systems.
• Lead employee relations, investigations, and corrective actions.
• Administer benefits, leaves, and related inquiries.
• Develop policies and SOPs; maintain SharePoint resources.
• Travel to assigned shops and partner with field leadership.

Skills

Strategic partnerships

Employee relations

Coaching

Communication

Analytical abilities

Attention to detail

Travel readiness

Education

Bachelor's degree in HR or related field

Tools

Paycom

Microsoft Office

SharePoint

Job description

Select Collision Group is seeking a People Operations Manager to align people strategies with operational goals across our collision centers, the Support Center, and 360ALIGN locations. This leader acts as a strategic advisor and hands-on HR partner to drive engagement, performance, and compliance while upholding our core values.

You will manage employee relations, onboarding, benefits coordination, HRIS (Paycom), and policy maintenance, delivering consistent teammate experiences.