Remote People Operations Lead — Docs-First, Global HR

RecruiterForge; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Equity

Unlimited PTO

Parental leave (12-16 weeks)

Health benefits (100% paid)

Job summary

RecruiterForge seeks a senior People Operations Manager to own end-to-end people operations for a fully remote, documentation-first organization with employees across the United States, Canada, the United Kingdom, Brazil, and other locations.

This role will manage HRIS, benefits, onboarding, offboarding, employee relations, workplace investigations, performance and compensation cycles, international employment models, immigration matters, I-9 compliance, and employee-facing HR support.

Qualifications

• 5+ years in people operations or HR roles.
• Experience running workplace investigations, including harassment.
• Ability to write defensible documentation for investigations, policies, and communications.
• Strong experience administering United States benefits and leave programs.
• Global benefits experience is a bonus.
• HRIS experience; Rippling preferred.
• Direct experience with employment-based immigration.
• Experience running performance and compensation cycles for 100+ employees.
• Ability to document reasoning clearly and maintain confidentiality.

Responsibilities

• Own HRIS and related people systems for records, operations, benefits, compliance, and processes.
• Administer US, Canada, and international benefits including open enrollment, COBRA, 401(k).
• Own the employee handbook, HR wiki, and policies with clear, current documentation.
• Manage onboarding end-to-end and the first-90-days experience.
• Own offboarding, including exit interviews and severance logistics.
• Serve as HR point of contact for concerns, reports, and sensitive matters.
• Lead workplace investigations and write findings with clarity.
• Improve intake, trust, and escalation for reporting and low-risk handling.
• Run biannual HR cycles: performance checks, compensation, and engagement surveys.
• Continuously improve performance, compensation, and engagement processes.

Skills

People operations

Workplace investigations

Documentation

Benefits administration

HRIS

Global benefits

Employment immigration

Policy writing

Tools

Rippling

Job description

RecruiterForge seeks a senior People Operations Manager to own end-to-end people operations for a fully remote, documentation-first organization with employees across the United States, Canada, the United Kingdom, Brazil, and other locations.

This role will manage HRIS, benefits, onboarding, offboarding, employee relations, workplace investigations, performance and compensation cycles, international employment models, immigration matters, I-9 compliance, and employee-facing HR support.