Remote People Insights Specialist (Qualtrics)

Hagerty Insurance Agency; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Hagerty is seeking a People Insights Specialist to own and optimize our experience management platform, currently Qualtrics. You will program surveys, manage contacts, and build dashboards to keep stakeholders informed on key metrics. You will analyze data to extract themes, write clear reports, and present findings to the business.

The role blends research, storytelling, and cross‑functional collaboration. This position is open to U.S.

Qualifications

• Experience managing experience platforms and conducting surveys.
• Ability to build dashboards and present findings to stakeholders.
• Strong project management and cross-functional coordination skills.

Responsibilities

• Own day-to-day management of the experience management platform (Qualtrics). Design surveys, program logic, and deploy to the right audience.
• Review data and write reports, identifying themes and presenting to stakeholders.
• Coordinate timelines and deliverables for insights projects, supporting the team and cross-functional partners.

Skills

Qualtrics platform

Data storytelling

Survey design

Project management

Tools

Qualtrics

SharePoint

Job description

Hagerty is seeking a People Insights Specialist to own and optimize our experience management platform, currently Qualtrics. You will program surveys, manage contacts, and build dashboards to keep stakeholders informed on key metrics. You will analyze data to extract themes, write clear reports, and present findings to the business.

The role blends research, storytelling, and cross‑functional collaboration. This position is open to U.S.