Remote Senior Qualtrics CX & Insights Specialist

Escalent; United States; Remote; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Match

Hybrid/Remote Work

Paid Parental Leave

Paid Sick Leave

Job summary

Escalent seeks a Senior Qualtrics CX & Insights Specialist to lead Qualtrics platform management, market research execution, and client-facing insights. You will own end-to-end Qualtrics experience from survey programming to dashboard development and enterprise integrations.

The role is senior, requires deep platform expertise, and involves governance, documentation, and cross-functional collaboration with privacy and technical teams. Primarily remote with West Coast client focus.

Qualifications

• 7+ years of hands-on Qualtrics experience with dashboard development and survey programming.
• Experience building interactive client-facing market research dashboards for multi-wave studies.
• Strong understanding of quantitative survey data, crosstabs and derived variables.
• Experience with APIs, authentication, and enterprise integrations.

Responsibilities

• Build and maintain interactive Qualtrics dashboards for client programs.
• Translate outputs into clear visualizations and ensure KPI consistency across waves.
• Present dashboards to clients and incorporate feedback during delivery.
• Ensure survey design and data structures support downstream dashboards and reporting.

Skills

Qualtrics expertise

Dashboard development

Survey programming

Data integration

Governance & documentation

Client communication

Tools

Salesforce

Snowflake

Databricks

Adobe Analytics

Quantum Metric

Job description

Escalent seeks a Senior Qualtrics CX & Insights Specialist to lead Qualtrics platform management, market research execution, and client-facing insights. You will own end-to-end Qualtrics experience from survey programming to dashboard development and enterprise integrations.

The role is senior, requires deep platform expertise, and involves governance, documentation, and cross-functional collaboration with privacy and technical teams. Primarily remote with West Coast client focus.