Remote PBM Strategic Account Exec — Health Plans Growth

Taleo; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Job summary

UnitedHealth Group is seeking a Sr. Strategic Account Executive for Healthplans to manage large, complex PBM client relationships remotely from the U.S.

You will lead strategic account plans, renewals, and cross-functional collaboration to drive retention and growth. You’ll partner with sales, analytics, legal and operations to deliver valued outcomes, coach teammates, and ensure profitable, long-term partnerships across diverse health plans and programs.

Qualifications

• 5+ years of client relationship management and/or account management experience
• 2+ years of experience managing large, complex client accounts with multiple stakeholders
• 2+ years of experience within healthcare, PBM, or a related industry
• Experience with contract renewals, client negotiations, and working through amendments in partnership with legal or contracting teams
• Experience analyzing performance, delivering business reviews, and communicating value to clients
• Demonstrated ability to independently lead client interactions and drive outcomes in a high-visibility environment
• Proven ability to collaborate cross-functionally and influence without direct authority
• Willing or ability to travel as required based on client needs

Responsibilities

• Serve as the primary point of contact for assigned accounts, owning the overall client relationship and day-to-day service delivery
• Develop and execute strategic account plans focused on client retention, performance improvement, and long-term partnership growth
• Build and maintain multi-level client relationships, including executive stakeholders, and act as a trusted strategic advisor
• Navigate complex and sometimes challenging client dynamics with professionalism, resilience, and accountability
• Lead client contract renewal activities with a focus on retention, multi-year agreements, and sustainable profitability
• Partner with sales and internal stakeholders to identify and support growth opportunities, including cross-sell and upsell initiatives
• Monitor and manage financial guarantees, reporting, and reconciliation activities, including audit support
• Deliver quarterly and ongoing business reviews, providing insights on performance, cost drivers, utilization, and strategic recommendations
• Collaborate cross-functionally (e.g., operations, analytics, legal) to implement solutions, resolve issues, and continuously improve client outcomes
• Proactively identify risks, opportunities, and process improvements; challenge the status quo and contribute to innovation across teams
• Provide guidance, mentorship, and leadership to team members, contributing to a collaborative and high-performing environment

Skills

Client relationship mgmt

Account management

Healthcare PBM knowledge

Contract negotiations

Financial analysis

Leadership

Communication

Education

Bachelor's degree in related field

Tools

Excel

PowerPoint

CRM systems

Job description

UnitedHealth Group is seeking a Sr. Strategic Account Executive for Healthplans to manage large, complex PBM client relationships remotely from the U.S.

You will lead strategic account plans, renewals, and cross-functional collaboration to drive retention and growth. You’ll partner with sales, analytics, legal and operations to deliver valued outcomes, coach teammates, and ensure profitable, long-term partnerships across diverse health plans and programs.