Remote Payroll Tax Specialist – Notices & Amendments

Intuit; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Intuit is seeking a Senior Payroll Tax Processor to resolve notices, corrections, amendments, and Pay & File with accuracy and independence in a high-volume environment. You will handle complex state and federal notices, prepare amended returns (Form 941-X, W-2c), and contribute to process improvements while mentoring colleagues.

Strong Excel, Salesforce, and payroll platform experience are required. This role offers opportunity to drive compliance across jurisdictions and grow technical depth

Qualifications

• 2–3+ years payroll tax experience focused on notices, amended returns, and payroll error correction across multiple states.
• Know IRS and state agency notice types; read a notice, identify the type, and determine the resolution path.
• Experience resolving State and Federal payroll tax notices independently, including balance-due notices, penalties, SUI rate changes, and deposit mismatches.
• Comprehensive knowledge of tax payment and filing regulations; understanding employee vs employer tax responsibilities across federal/state jurisdictions.
• Hands-on experience preparing and approving amended Federal (Form 941-X, W-2c) and State payroll tax returns across all states, incl. complex local requirements.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, tax deposit schedules, penalties and interest.
• Multi-state payroll tax expertise: reciprocal agreements, resident/nonresident taxation, SUI, local tax compliance.
• Proficiency with at least one payroll platform and familiarity with Salesforce or similar case management.
• Excel skills: VLOOKUP, pivot tables, reconciliation auditing.
• Strong written and verbal communication; interact with state/federal tax agencies and document activity clearly.
• Associate's or Bachelor's degree in Accounting/Business/Finance; CPP preferred; CPP pursued.
• Experience at payroll service bureau/PEO/multi-client environment is a plus.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts: process payroll runs accurately, audit pre/post-payroll output, manage filings and payments, and maintain compliance across jurisdictions.
• Independently research and resolve complex State and Federal payroll tax notices, including balance-due notices, deposit discrepancies, SUI rate change notices, and account mismatches.
• Prepare written agency responses with supporting documentation; submit within deadlines and confirm receipt.
• Prepare amended payroll tax returns (Form 941-X and state equivalents) independently on complex amendments while owning the process.
• Support payroll correction workflows: identify source of payroll error, quantify tax impact across quarters, document audit trail, close cases.
• Manage personal WIP queue: prioritize by SLA date, flag aging cases, document case activity from start to finish.
• Perform high-level trend analysis of customer/system data and agency correspondence to identify deficiencies.
• Contribute to SOP/KB updates: flag outdated content, propose revisions, document solutions.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams; mentor TP1 staff and seek coaching.

Skills

Notice resolution

Amended returns

Payroll tax corrections

Multi-state payroll

Tax regulations

Communication

Excel proficiency

Payroll platforms

Salesforce

IRS/state notices

Education

Accounting/Finance degree

Tools

Salesforce

Payroll software

Excel

Google Sheets

Job description

Intuit is seeking a Senior Payroll Tax Processor to resolve notices, corrections, amendments, and Pay & File with accuracy and independence in a high-volume environment. You will handle complex state and federal notices, prepare amended returns (Form 941-X, W-2c), and contribute to process improvements while mentoring colleagues.

Strong Excel, Salesforce, and payroll platform experience are required. This role offers opportunity to drive compliance across jurisdictions and grow technical depth