Remote Payroll Tax Specialist — Multi-State & Amendments

Teleperformance; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Job summary

Teleperformance is seeking a detail-oriented Payroll Tax Processor in the United States to handle high-volume tax tasks, notices, amendments, and corrections with a focus on service delivery.

You will work in a fast-paced environment, collaborating across teams to ensure accurate payroll tax processing, timely responses to agencies, and compliant amended returns while building tax knowledge and professional growth.

Qualifications

• High School Diploma or equivalent is required or equivalent work experience.
• 2+ years of back-office payroll experience at a payroll services company.
• 2+ years of high-volume multi-state US payroll tax processing.
• 2+ years dedicated to tax notice resolution and amended returns.
• Experience handling IRS and state agency notices (penalties, balance-due).
• Experience editing SOP/KB content updates.

Responsibilities

• Execute assigned payroll tax tasks: process payroll runs, review reports, assist with filings and payments, ensure jurisdiction compliance.
• Research and resolve standard State and Federal payroll tax notices; escalate complex cases.
• Draft written responses to agency notices with supporting documentation and meet deadlines.
• Prepare standard amended payroll tax returns (Form 941-X and state equivalents).
• Support payroll correction workflows and calculate quarterly tax impacts with audit documentation.
• Manage personal work queue by SLA deadlines and log documentation; identify recurring issues and share findings.
• Assist in maintaining team documentation and update SOPs/KB as needed.
• Participate in cross-functional collaboration with internal teams.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Problem solving

Typing speed

Adaptability

Education

High School Diploma or equivalent

College degree preferred

Active Fundamental Payroll Certification (FPC)

Tools

Windows-based systems

AI tools

Job description

Teleperformance is seeking a detail-oriented Payroll Tax Processor in the United States to handle high-volume tax tasks, notices, amendments, and corrections with a focus on service delivery.

You will work in a fast-paced environment, collaborating across teams to ensure accurate payroll tax processing, timely responses to agencies, and compliant amended returns while building tax knowledge and professional growth.