Remote Payroll Tax Operations Pro: Notices & Amendments

Intuit; Atlanta (GA); Remote; USD 50,000 - 68,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit’s SelectTime team is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments and pay & file. You will handle high-volume cases with independence, mentor colleagues, and grow technical depth as a trusted subject matter expert.

This role emphasizes detail-oriented analysis, timely agency responses, and collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams. Flexibility and strong communication are essential.

Qualifications

• 2–3+ years of hands-on payroll tax experience across multiple states.
• Experience resolving IRS/state notices and preparing amended returns.
• Proficient in payroll platforms and case management systems (e.g., Salesforce).

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts: process payroll runs accurately, audit pre- and post-payroll output, manage tax filings and payments, and maintain compliance across all active jurisdictions.
• Independently research and resolve complex State and Federal payroll tax notices, including balance-due notices, deposit discrepancies, SUI rate change notices, and account mismatch notices, owning each case from intake through closure.
• Prepare written agency responses with complete supporting documentation; submit within deadlines and confirm receipt.
• Prepare amended payroll tax returns (Form 941-X and state equivalents) on complex amendments independently.
• Support payroll correction workflows: identify source of payroll error, quantify tax impact, and document the correction audit trail to closure.
• Manage personal WIP queue with discipline: prioritize cases by SLA date, flag aging cases, and maintain case documentation from first touch to closure.
• Perform high-level trend analysis of customer data and agency correspondence to identify process or system deficiencies.
• Contribute to SOP and KB updates: flag outdated content, suggest revisions, and document solutions to unresolved issues.
• Participate in cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams; mentor TP1 staff and seek coaching.

Skills

Payroll tax

Notice resolution

Amended returns

FPC/CPP knowledge

Education

Accounting/Finance degree

CPP candidate

Tools

Salesforce

Payroll platform

Job description

Intuit’s SelectTime team is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments and pay & file. You will handle high-volume cases with independence, mentor colleagues, and grow technical depth as a trusted subject matter expert.

This role emphasizes detail-oriented analysis, timely agency responses, and collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams. Flexibility and strong communication are essential.