Remote Payments Risk Analyst

Bloomerang; Indianapolis (IN); Remote; USD 79,000 - 105,000; Full time

Benefits offered by this job

Health insurance

HealthiestYou access

PTO + holidays

401k match

Equipment provided

Remote-friendly work

Job summary

Bloomerang, a nonprofit-focused software company, is hiring a Payments Risk Analyst to build processes and tools to manage the financial and compliance risk on its growing payments platform. You will monitor transaction patterns and identify potential risk exposure, translating insights into actionable strategies.

Collaborating with Product, Engineering, and CX teams, you will help develop risk policies and educate on best practices.

Qualifications

• Excellent research and investigative abilities.
• Clear, empathetic communication without biasing risk assessment.
• Ability to work independently or in a team.
• Strong project and process management.
• Familiarity with payment platforms and related procedures.
• Knowledge of NACHA and Card Association rules; risk around returns and chargebacks.
• Awareness of applicable compliance laws.
• Willingness to learn and integrate AI tools to improve efficiency.

Responsibilities

• Conduct research to identify trends, outliers, patterns and insights relating to the performance and fraudulent or suspicious transaction activity of customers.
• Make “next step” recommendations to Senior Leadership on customer accounts that are presenting fraud or risk exposure to Bloomerang.
• Utilize research and analytical tools to make quality decisions regarding risk alerts ensuring the prioritization in accordance with risk severity.
• Leverage data to come up with insights to help develop risk policies that will align with departmental objectives and create value for Bloomerang and its customers.
• Work with the Product, Engineering, and CX teams to educate and implement best practices in process design, monitoring, and reporting of fraud.

Skills

Investigative skills

Communication

Independent work

Process management

Payment platforms knowledge

NACHA knowledge

Compliance awareness

AI tools awareness

Job description

Bloomerang, a nonprofit-focused software company, is hiring a Payments Risk Analyst to build processes and tools to manage the financial and compliance risk on its growing payments platform. You will monitor transaction patterns and identify potential risk exposure, translating insights into actionable strategies.

Collaborating with Product, Engineering, and CX teams, you will help develop risk policies and educate on best practices.