Remote Payments Adoption Lead (SaaS)

Shopmonkey; United States; À distance; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Paid holidays

Flexible time off

Parental leave

Volunteer program

Donations matching

Résumé du poste

Shopmonkey is seeking an Associate Payments Adoption Manager for a remote US role, with a hybrid option in Morgan Hill, CA. You will drive adoption of Shopmonkey Payments, collaborate with leadership to craft shop growth plans, and become our payments expert across online and in-person channels.

You will analyze rates, promote card reader solutions, and ensure customers maximize payments. This role targets top performers with an equity option and a UTE around $85k+ OTE.

Qualifications

• Experience in a B2B SaaS and Embedded Payments environment.
• Ability and willingness to be a team player by collaborating and leading by example.
• Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer.
• An honest and genuine approach to helping customers.
• Resourceful and adaptable to change grow from feedback that is received.
• Ability to handle objections and proactively address potential roadblocks and/or issues.
• Strong interpersonal skills and friendly professional demeanor on the phone.
• Ability to articulate product value proposition with any level of detail or brevity.
• Desire to grow within our organization.

Responsabilités

• Prospect into our customer base proactively through outbound/inbound efforts (focus will depend on experience and company needs) to ensure they are maximizing the benefit of Shopmonkey Payments
• Work closely and collaboratively with Leadership to develop and implement appropriate plans for your shops to help them grow their volume and impact of Shopmonkey Payments for their business
• Conduct in-depth rate analysis on both internal and competitor rates
• Become an expert in our credit card processing for both online and in person transactions, sell our available card reader terminals, and surrounding fintech solutions that can benefit our shops
• Ensure all customers are followed up with, assisted and successful with their use of Shopmonkey Payments
• Generate and maintain expert knowledge of the Shopmonkey core and Payments product offerings, the automotive services industry, competition, market happenings and trends
• Oversee that our CRM is being utilized and managed effectively
• Meet and exceed monthly quota and daily KPI’s

Connaissances

B2B SaaS

Embedded payments

Team player

Objection handling

Customer-focused

Description du poste

Shopmonkey is seeking an Associate Payments Adoption Manager for a remote US role, with a hybrid option in Morgan Hill, CA. You will drive adoption of Shopmonkey Payments, collaborate with leadership to craft shop growth plans, and become our payments expert across online and in-person channels.

You will analyze rates, promote card reader solutions, and ensure customers maximize payments. This role targets top performers with an equity option and a UTE around $85k+ OTE.