Remote Patient Support Coordinator

Cardinal Health; Dover (DE); Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Health savings account (HSA)

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health Sonexus Access and Patient Support is seeking a remote, full-time Patient Support Specialist to handle inbound calls, document patient information, and assist with patient referrals.

The role requires strong communication, the ability to work independently, and experience in fast-paced call centers. Training is scheduled 8:00am–5:00pm CST, with flexible shifts during normal business hours.

Qualifications

• Minimum high school diploma or GED.
• Pharmacy technician certification preferred.
• Experience in fast-paced call center environment is a plus.

Responsibilities

• Handle inbound calls and resolve customer inquiries on first contact.
• Manage inbound faxes as applicable and enter details into proprietary software.
• Place outbound calls for patient follow ups and missing information.
• Interact with patient referral sources to process new applicants and coordinate next steps.
• Identify and document adverse events during calls or via documentation.

Skills

Customer service

Call center experience

Microsoft Windows

Strong communication

Self-directed

Education

High School Diploma or GED

Certified Pharmacy Technician

Tools

Telephony

Job description

Cardinal Health Sonexus Access and Patient Support is seeking a remote, full-time Patient Support Specialist to handle inbound calls, document patient information, and assist with patient referrals.

The role requires strong communication, the ability to work independently, and experience in fast-paced call centers. Training is scheduled 8:00am–5:00pm CST, with flexible shifts during normal business hours.