Remote Patient Support & Access Navigator

Atlantis Health; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Atlantis Health is seeking a Non-Clinical Case Manager to manage patient support services remotely. The role involves coordinating care, ensuring timely access, and providing personalized support to patients.

The ideal candidate will have 2+ years' experience in care coordination and strong patient-facing communication skills. Familiarity with CRM systems and Microsoft Office is essential. Join us to make a meaningful impact with our patient community.

Qualifications

• 2+ years of experience in PSP, nurse call center, virtual health coaching, or care coordination.
• Experience handling high-volume inbound calls and patient check-ins.
• Strong communication skills and ability to maintain empathy.

Responsibilities

• Coordinate and manage patient support services for timely access to care.
• Provide personalized support to patients via phone and digital channels.
• Maintain accurate documentation in compliance with data privacy standards.

Skills

Patient-facing communication skills

Motivational interviewing

Problem solving

Education

Associate or bachelor's degree in nursing, social work, public health, or related field

Tools

Microsoft Office suite

CRM systems

Job description

Atlantis Health is seeking a Non-Clinical Case Manager to manage patient support services remotely. The role involves coordinating care, ensuring timely access, and providing personalized support to patients.

The ideal candidate will have 2+ years' experience in care coordination and strong patient-facing communication skills. Familiarity with CRM systems and Microsoft Office is essential. Join us to make a meaningful impact with our patient community.