Remote Patient Services Specialist–Bilingual Spanish/English

Cardiovascular Associates of America - CVAUSA; Miami (FL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Cardiovascular Associates of America - CVAUSA is seeking a Remote Patient Service Specialist to enhance patient experiences in a dynamic cardiology practice. The ideal candidate must be bilingual in Spanish and English and possess strong organizational skills. Responsibilities include scheduling appointments and providing excellent customer service, while working remotely after an initial training period in Miami, FL.

This full-time role offers a collaborative environment, allowing you to connect with patients and healthcare providers efficiently.

Qualifications

• Applicants must have 1 year of medical office experience.
• Must have high-speed internet service and a quiet workspace.
• Ability to work in a fast-paced environment taking 100+ calls per day.

Responsibilities

• Schedule office appointments and answer questions from patients.
• Engage in active listening to assist callers effectively.
• Build trust-based relationships with patients and team members.

Skills

Bilingual in Spanish and English

Excellent people skills

Strong organizational skills

Familiarity with medical terminology

Tools

Athena appointment software

Job description

Cardiovascular Associates of America - CVAUSA is seeking a Remote Patient Service Specialist to enhance patient experiences in a dynamic cardiology practice. The ideal candidate must be bilingual in Spanish and English and possess strong organizational skills. Responsibilities include scheduling appointments and providing excellent customer service, while working remotely after an initial training period in Miami, FL.

This full-time role offers a collaborative environment, allowing you to connect with patients and healthcare providers efficiently.