Remote Patient Services & Care Coordinator

Sentara Healthcare Inc; Norfolk (VA); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Sentara Health is seeking a Remote Patient Service Coordinator to support Medicaid members and providers, working collaboratively to improve health outcomes. This role emphasizes effective information gathering and collaboration with the clinical team to implement interventions for better health and plan adherence.

The position also involves assisting with insurance verification, scheduling, and authorization processes to minimize denials and ensure smooth care delivery.

Qualifications

• High School Diploma is required.
• Prior healthcare experience is required.

Responsibilities

• Coordinate with Medicaid members and providers to improve health outcomes.
• Assist with gathering information for the health care team and support clinical staff.
• Support health care services through screening, coaching, reminders, and care plan adherence.
• Verify insurance information and support authorization processes to maximize reimbursement.

Skills

Insurance verification

Scheduling

Pre-certification

Pre-registration

Order transmission

Education

High School Diploma

Job description

Sentara Health is seeking a Remote Patient Service Coordinator to support Medicaid members and providers, working collaboratively to improve health outcomes. This role emphasizes effective information gathering and collaboration with the clinical team to implement interventions for better health and plan adherence.

The position also involves assisting with insurance verification, scheduling, and authorization processes to minimize denials and ensure smooth care delivery.