Remote Patient Scheduling Specialist

Yale New Haven Health; Mix District (CT); A distancia; USD 24.000 - 34.000; Jornada completa

Descripción de la vacante

Yale New Haven Health seeks a Connection Center Scheduler to manage patient appointments and inquiries. You will verify information, guide callers, and coordinate scheduling across modalities within the YNHHS system, ensuring accurate data entry and excellent service.

The role requires 1 year in a busy scheduling setting, familiarity with EMR and payor types, and strong communication and organizational skills. Work is remote or office-based with standard hospital scheduling protocols.

Formación

• High school diploma or GED required.
• Minimum 1 year in a high-volume patient scheduling/customer service environment.
• Experience in physician offices, hospitals, or health systems preferred.

Responsabilidades

• Answer a high volume of calls and collect required information.
• Schedule appointments, procedures, and exams across multiple modalities.
• Greet callers professionally and provide information on referrals, authorizations, and prep instructions.

Conocimientos

Customer service

Communication skills

Teamwork

Problem solving

Attention to detail

HIPAA compliance

Educación

High school diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

Yale New Haven Health seeks a Connection Center Scheduler to manage patient appointments and inquiries. You will verify information, guide callers, and coordinate scheduling across modalities within the YNHHS system, ensuring accurate data entry and excellent service.

The role requires 1 year in a busy scheduling setting, familiarity with EMR and payor types, and strong communication and organizational skills. Work is remote or office-based with standard hospital scheduling protocols.