Remote Clinical Scheduler & Receptionist

Yale University; New Haven (CT); À distance; USD 32 000 - 46 000; Plein temps

Résumé du poste

Yale University in New Haven seeks a Clinical Receptionist 2 to support scheduling andAdministrative tasks in the Comprehensive Cancer Center - Smilow Ambulatory Services. You will manage a high volume of calls, use the EPIC scheduling system, check patients in and out, and coordinate appointments with patients and providers.

Successful candidates demonstrate outstanding customer service, organizational skills, and professional communication.

Qualifications

• Four years of related work experience and a high school education or an equivalent combination.
• Associate degree preferred as part of alternative qualifications.
• Experience with EPIC or similar EMR systems and scheduling processes.

Responsabilités

• Answer and assess incoming calls, route callers, and assist urgent needs with clinicians as needed.
• Provide information and assist patients with forms and scheduling.
• Build and modify provider schedules and clinic calendars; coordinate patient appointments and rescheduling.
• Enter and verify patient information, insurance, and referrals; support billing processes.

Connaissances

Customer Service

Organizational Skills

Technology Proficiency

Communication and Listening

Independence and Judgment

Formation

High school diploma

Associate degree

Four years related work experience

Outils

EPIC EMR

Microsoft Excel

Multi-line telephone systems

Cadence (EPIC module)

Description du poste

Yale University in New Haven seeks a Clinical Receptionist 2 to support scheduling andAdministrative tasks in the Comprehensive Cancer Center - Smilow Ambulatory Services. You will manage a high volume of calls, use the EPIC scheduling system, check patients in and out, and coordinate appointments with patients and providers.

Successful candidates demonstrate outstanding customer service, organizational skills, and professional communication.