Remote Patient Scheduling Coordinator

Alternate Solutions Health Network; Kettering (OH); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K with company match

Life insurance

Disability insurance

Employee Assistance Program

Job summary

Alternate Solutions Health Network is seeking a Patient Scheduling Coordinator in Kettering, OH, starting at $18.00 per hour. Training runs 4–6 weeks, after which transition to remote work with a Monday–Friday 5:00 pm–9:00 pm window and weekend rotations.

You will schedule visits to align with care plans, supporting field staff to deliver high-quality home health and hospice services. The role emphasizes compassionate communication, attention to detail, and teamwork within a company offering

Qualifications

• High-School diploma or equivalent required; associate degree preferred.
• 1 year of experience in health care/home care desired.
• Strong communication and scheduling skills.

Responsibilities

• Customer Service: Responds promptly and courteously to patient inquiries and coordinates with supervisors.
• Operations: Manage daily workflow in the company database and generate weekly reports.
• Policies: Follow Medicare guidelines including LUPA, re-assessments, and supervisory visits.
• Collaboration: Match patients with field staff based on clinical skill set and personality.
• Compliance: Address missed, declined, unverified, and reassigned visits with staff.
• Teamwork: Support co-workers and participate in on-call requirements.

Skills

Compassionate communicator

Attention to detail

Problem solving

Teamwork

Patience

Education

High-School diploma or equivalent

Associate's degree preferred

Job description

Alternate Solutions Health Network is seeking a Patient Scheduling Coordinator in Kettering, OH, starting at $18.00 per hour. Training runs 4–6 weeks, after which transition to remote work with a Monday–Friday 5:00 pm–9:00 pm window and weekend rotations.

You will schedule visits to align with care plans, supporting field staff to deliver high-quality home health and hospice services. The role emphasizes compassionate communication, attention to detail, and teamwork within a company offering