Remote Patient Scheduling Coordinator (Evenings/Weekends)

ashealthnet; United States; Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability insurance

Employee Assistance Program

Paid time off

Job summary

Alternate Solutions Health Network cares for patients where they spend the majority of their time—in their homes—providing skilled home health and hospice services from our network. This role supports patient care coordination and schedules interactions between patients and field staff.

We offer comprehensive benefits including health, dental and vision insurance, 401(k) with company match, life and disability coverage, PTO, and an Employee Assistance Program; training begins in Kettering, OH

Qualifications

• High-School graduate or equivalent.
• Associate's degree preferred.
• At least one year of experience in the Health Care industry and experience in home care is desirable.

Responsibilities

• Customer Service: Responds promptly and courteously to all patients' inquiries or problems and collaborates with administrator/supervisor regarding client concerns or complaints.
• Operations: Manage daily workflow in company database and process daily and weekly reports.
• Policies: Follow Medicare guidelines including: Low Utilization Payment Adjustment (LUPA), Re-assessment, and 13/19 supervisory visits.
• Collaboration: Match patients with a field staff member by determining best match in clinical skill sets and personality.
• Compliance: Address missed, declined, unverified, and reassigned visits with field staff.
• Teamwork: Support co-workers and participate in on-call requirements.

Skills

Compassionate communication

Patience

Attention to detail

Problem solving

Education

High-School diploma

Associate's degree

Job description

Alternate Solutions Health Network cares for patients where they spend the majority of their time—in their homes—providing skilled home health and hospice services from our network. This role supports patient care coordination and schedules interactions between patients and field staff.

We offer comprehensive benefits including health, dental and vision insurance, 401(k) with company match, life and disability coverage, PTO, and an Employee Assistance Program; training begins in Kettering, OH