Remote Patient Scheduler & Care Coordinator

Rogers Behavioral Health, Inc.; West Allis (WI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Employee assistance program

Life/disability insurance

Flexible spending accounts

Wellness program

Job summary

Rogers Behavioral Health, Inc. is seeking an Outpatient Scheduler to act as a patient advocate and main contact for scheduling and information.

The role involves coordinating admissions, insurance verification, and documenting patient data while interfacing with physicians, providers, and a multidisciplinary team. The Scheduler will support patient experience from preadmission through care transitions, answer questions, assist families, and maintain accurate provider schedules across platforms.

Qualifications

• Two years of customer service experience, preferably in a healthcare setting.
• Experience with computers and EMR systems.
• Bachelor's degree preferred; High School diploma required.

Responsibilities

• Schedule patients and coordinate insurance verification and data entry.
• Answer inquiries and provide Rogers program information to callers.
• Check-in/check-out and maintain patient records and documentation.
• Coordinate admissions and transfers, and communicate with care teams.

Skills

Customer service

Communication

Teamwork

Education

Bachelor's degree preferred

High School diploma required

Tools

EMR software

Job description

Rogers Behavioral Health, Inc. is seeking an Outpatient Scheduler to act as a patient advocate and main contact for scheduling and information.

The role involves coordinating admissions, insurance verification, and documenting patient data while interfacing with physicians, providers, and a multidisciplinary team. The Scheduler will support patient experience from preadmission through care transitions, answer questions, assist families, and maintain accurate provider schedules across platforms.