Remote Patient Navigator for Access & Recovery Support

Porch Light Health

United States

Remote

USD 42,000 - 62,000

Full time

6 days ago
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Benefits offered by this job

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Job summary

Porch Light Health in the United States is seeking a Patient Navigator to join our care team as a Patient Care Coordinator Medical Assistant. You will help patients overcome barriers to access, engage in treatment, and remain connected to care, focusing on insurance navigation, financial assistance, transportation, and social determinants of health.

This remote-friendly role supports Medicaid/Medicare navigation, enrollment help, payment options, and community resource referrals, with a strong

Qualifications

  • Experience in healthcare, patient services, care coordination, or social services.
  • Experience supporting underserved, vulnerable, or behavioral health populations.
  • Proficiency in insurance eligibility verification, EOB interpretation, and benefit navigation.

Responsibilities

  • Assist patients with Medicaid enrollment, renewal, and eligibility.
  • Educate patients regarding self-pay options and financial assistance programs.
  • Coordinate transportation and access support for appointments.
  • Engage patients who miss appointments to support retention.
  • Document interactions and track outcomes related to patient assistance.

Skills

Insurance navigation
Patient advocacy
Resource coordination
Communication

Education

Associate degree or related field

Job description

Porch Light Health in the United States is seeking a Patient Navigator to join our care team as a Patient Care Coordinator Medical Assistant. You will help patients overcome barriers to access, engage in treatment, and remain connected to care, focusing on insurance navigation, financial assistance, transportation, and social determinants of health.

This remote-friendly role supports Medicaid/Medicare navigation, enrollment help, payment options, and community resource referrals, with a strong

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