Remote Patient Intake & Insurance Verification Specialist

Jobtailor; Falmouth (ME); On-site; USD 25,000 - 39,000; Full time

Job summary

Jobtailor is hiring for a remote healthcare intake specialist to support patient admissions, insurance verification, and documentation. The role emphasizes HIPAA compliance, organization, and coordination across departments to ensure timely starts of care.

The ideal candidate has at least 2 years in healthcare intake and is comfortable working independently in a remote environment, with strong communication and multitasking skills.

Qualifications

• High school diploma or GED required.
• 2+ years in healthcare intake, medical office administration, or insurance support.
• Experience with insurance verification or authorizations preferred.

Responsibilities

• Support new patient admissions by collecting and entering accurate demographic and clinical information.
• Verify insurance coverage and review benefits.
• Submit and follow up on authorizations as needed.
• Review prescription validity and identify missing or required documentation.
• Communicate with patients and referral sources to obtain required intake information.
• Coordinate with internal departments to support timely start of care.
• Maintain HIPAA-compliant documentation.
• Maintain an organized office environment.
• Monitor enteral formula storage temperatures per safety standards.
• Conduct routine safety checks, including fire extinguisher inspections.
• Manage inventory of supplies and equipment.
• Maintain clean and dirty equipment areas per health protocols.
• Assist customers, vendors, and surveyors during visits.

Skills

Healthcare Intake

Insurance Verification

Patient Service

Detail-Oriented

Organizational Skills

Customer Service

Communication

Independent Work

Time Management

Multi-Tasking

Education

High School Diploma

GED

Tools

DME Knowledge

Job description

Jobtailor is hiring for a remote healthcare intake specialist to support patient admissions, insurance verification, and documentation. The role emphasizes HIPAA compliance, organization, and coordination across departments to ensure timely starts of care.

The ideal candidate has at least 2 years in healthcare intake and is comfortable working independently in a remote environment, with strong communication and multitasking skills.