Remote Patient Financial Services Specialist (FL/GA)

TOC; Tallahassee (FL); Remote; USD 22,000 - 30,000; Full time

Job summary

Florida Orthopaedic Institute is hiring a Patient Financial Services Representative for a remote role restricted to residents of Florida and Georgia. The position focuses on verifying patient demographics and insurance information, obtaining authorizations, and managing patient financial responsibility with co-pays and pre-payments.

The ideal candidate will have a high school diploma, at least one year of medical office experience, strong communication skills, and attention to detail.

Qualifications

• Must have a high school diploma or equivalent education and one year of prior work experience in a medical office.
• Remote position; candidates must reside in FL or GA and be authorized to work.
• Ability to learn medical and insurance terminology and adapt to insurance processes.

Responsibilities

• Obtain surgery authorizations.
• Verify demographics and insurance information of patients.
• Verify insurance eligibility using payer tools.
• Obtain all authorizations and referrals for surgical visits.
• Determine and contact patients regarding surgical co-pays, deductibles, and patient responsibility.
• Collect on patient surgical pre-payments.
• Obtain overrides from providers when patients cannot pay pre-payments.
• Perform other responsibilities as deemed appropriate.

Skills

Interpersonal skills

Communication skills

Typing 35 wpm

Data entry

Attention to detail

Education

High school diploma or equivalent

Job description

Florida Orthopaedic Institute is hiring a Patient Financial Services Representative for a remote role restricted to residents of Florida and Georgia. The position focuses on verifying patient demographics and insurance information, obtaining authorizations, and managing patient financial responsibility with co-pays and pre-payments.

The ideal candidate will have a high school diploma, at least one year of medical office experience, strong communication skills, and attention to detail.