Remote Patient Billing & Collections Specialist

Baycare; Clearwater (FL); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Tuition Assistance

401K Match and annual contribution

Annual performance bonuses

Family resources and wellness

Community perks and discounts

Job summary

BayCare seeks a Patient Financial Representative II for a remote Florida-based role focusing on billing, collections, and cash applications. You will respond to patient inquiries, apply billing guidelines, and monitor payer trends to improve cash flow.

The position supports the high-dollar insurance collections team with accurate account activity and timely responses, while maintaining regulatory compliance and strong customer service standards.

Qualifications

• Required: High School diploma or equivalent.
• 1 year of customer service experience required.
• Accounts receivable/collections experience preferred.

Responsibilities

• Handle patient accounting tasks including billing, collections, and cash applications.
• Respond to customer billing inquiries and post payments.
• Apply billing guidelines and track payer trends; follow up on EOBs.
• Inventory supplies and report equipment maintenance.

Skills

Customer service

Administrative skills

Organizational skills

Regulatory standards

Medical terminology

Communication skills

Teamwork

Computer skills

Education

High School diploma or equivalent

Job description

BayCare seeks a Patient Financial Representative II for a remote Florida-based role focusing on billing, collections, and cash applications. You will respond to patient inquiries, apply billing guidelines, and monitor payer trends to improve cash flow.

The position supports the high-dollar insurance collections team with accurate account activity and timely responses, while maintaining regulatory compliance and strong customer service standards.