Remote Patient Financial Services Specialist (Collections)

Banner Health; Arizona; Hybrid; USD 25,000 - 38,000; Full time

Job summary

Banner Health is seeking a remote Patient Financial Services Representative to join the PFS HME & HIT team. The role focuses on billing, posting, and collections to maximize reimbursement while delivering excellent patient service.

Ideal candidates have 1 year of healthcare revenue cycle experience, familiarity with DME and Waystar, and strong communication skills. The position offers a Monday–Friday schedule with training and remote work eligibility for selected states.

Qualifications

• 1 year experience in Patient Financial Services, Collections or AR in healthcare revenue cycle.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with office software (word processing, spreadsheets, databases).

Responsibilities

• Process payments, adjustments, claims, and refunds; meet quality and productivity goals.
• Reconcile balances and pursue payments/denials with payors and payor services.
• Research payments and denials, correct errors, and appeal when needed.
• Build relationships with internal clients and educate on payment issues.

Skills

Collections

Accounts Receivable

Customer service

Education

High school diploma

Tools

Waystar

Job description

Banner Health is seeking a remote Patient Financial Services Representative to join the PFS HME & HIT team. The role focuses on billing, posting, and collections to maximize reimbursement while delivering excellent patient service.

Ideal candidates have 1 year of healthcare revenue cycle experience, familiarity with DME and Waystar, and strong communication skills. The position offers a Monday–Friday schedule with training and remote work eligibility for selected states.