Remote Patient Financial Services Specialist

Banner Health; Yuma (AZ); Hybrid; USD 25,000 - 38,000; Full time

Job summary

Banner Health is seeking a Patient Financial Services Representative to coordinate patient billing and collections within the Revenue Cycle. The role supports payor research, posting payments, denials, and patient accounts in one or more areas across billing and AR.

Candidates should have 1+ year experience in patient financial services and familiarity with DME or payor contracts; remote work is available for residents in listed states. Training offered and full-time schedule Monday–Friday.

Qualifications

• Requires one or more years of patient financial services, financial, collecting services or insurance industry experience.
• Ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans accurately and timely.
• Reconcile balances and pursue payments with payors, contracts, and payor customer service to maximize reimbursement.
• Research payments, denials and accounts to correct short/over payments and contract discrepancies.
• Build relationships with assigned departments or provider offices and educate and correct problems.
• Respond to incoming calls and make outbound calls to resolve billing and accounting issues.
• Reduce Accounts Receivable balances as part of the patient financial services team.

Skills

Interpersonal communication

Oral communication

Written communication

Education

High school diploma/GED

Tools

MS Office

Excel

Job description

Banner Health is seeking a Patient Financial Services Representative to coordinate patient billing and collections within the Revenue Cycle. The role supports payor research, posting payments, denials, and patient accounts in one or more areas across billing and AR.

Candidates should have 1+ year experience in patient financial services and familiarity with DME or payor contracts; remote work is available for residents in listed states. Training offered and full-time schedule Monday–Friday.