Patient Financial Navigator: Insurance & Billing

American Oncology Management Company; Indianapolis (IN); On-site; USD 37,000 - 62,000; Full time

Job summary

American Oncology Management Company seeks a Financial Counselor in Indianapolis, Indiana to serve as a vital link between patients and the practice. You will manage financial interactions, assist patients with insurance processes, and ensure compliance with healthcare regulations.

The ideal candidate will possess a high school diploma or GED, with prior experience in healthcare and strong communication skills. This position may require occasional overtime and offers a structured schedule from Monday to Friday.

Qualifications

• Minimum of two years’ healthcare experience in a clinical or business setting.
• Excellent verbal and communication skills.
• Prior experience in medical insurance verification.

Responsibilities

• Coordinate insurance payments and monitor patient balances.
• Review treatment plans and establish patient financial responsibilities.
• Assist patients with financial aid applications.

Skills

Verbal and communication skills

Customer service

Insurance knowledge

Detail-oriented

Education

High school Diploma or GED

Further education or degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

American Oncology Management Company seeks a Financial Counselor in Indianapolis, Indiana to serve as a vital link between patients and the practice. You will manage financial interactions, assist patients with insurance processes, and ensure compliance with healthcare regulations.

The ideal candidate will possess a high school diploma or GED, with prior experience in healthcare and strong communication skills. This position may require occasional overtime and offers a structured schedule from Monday to Friday.