Remote Patient Financial Counselor

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); Remote; USD 40.000 - 70.000; Vollzeit

Zusammenfassung

UPMC is hiring full-time Patient Financial Coordinators to support the Patient Advocacy department. The role involves financial counseling for uninsured or underinsured patients and assisting with applications for PA Medical Assistance, the Health Insurance Marketplace, and UPMC Financial Assistance.

Shifts run Monday–Friday with options for 8:00am–4:30pm or 11:00am–7:00pm. The position is eligible for remote work and requires adherence to regulatory and quality standards.

Qualifikationen

• Experience with medical insurance billing and financial counseling.
• Assist patients with applying for financial assistance programs.
• Knowledge of regulatory and compliance requirements.

Aufgaben

• Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.
• Assist patients with applying for UPMC Financial Assistance program.
• Ensure that all the regulatory and financial requirements are met.
• Maintain compliance with quality standards.
• Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods.
• Resolve complex outstanding patient issues.
• Perform benefit education and financial counseling with patients during clinic appointments and via telephone.
• Submit Medical Assistance Presumptive Eligibility applications within five days.
• Maintain department productivity levels.
• Conduct daily review and analysis of accounts flagged for review.
• Assist uninsured or underinsured patients with obtaining health care coverage through the Marketplace or PA Medical Assistance.
• Promote the core values of UPMC in all interactions.

Kenntnisse

Financial counseling

Patient support

Regulatory compliance

Ausbildung

Act 34

Jobbeschreibung

UPMC is hiring full-time Patient Financial Coordinators to support the Patient Advocacy department. The role involves financial counseling for uninsured or underinsured patients and assisting with applications for PA Medical Assistance, the Health Insurance Marketplace, and UPMC Financial Assistance.

Shifts run Monday–Friday with options for 8:00am–4:30pm or 11:00am–7:00pm. The position is eligible for remote work and requires adherence to regulatory and quality standards.