Remote Patient Financial Clearance Specialist

VCU Health; Richmond (VA); Remote; USD 24,000 - 36,000; Full time

Benefits offered by this job

Remote work

Job summary

VCU Health seeks a Patient Financial Clearance Representative to manage the full scope of financial clearance for patients prior to appointments. Responsibilities include verifying insurance, calculating patient liability, and coordinating referrals and authorizations.

The role requires healthcare experience, strong customer service, and familiarity with commercial, managed care, and governmental plans. This position is remote with some on-site requirements in Richmond, VA.

Qualifications

• 3+ years experience in a healthcare setting with commercial, managed care and government health insurance plans.
• Experience with insurance plan authorization and referrals.
• Strong customer service focus and patient-centered approach.

Responsibilities

• Handle financial clearance for patients before scheduled appointments.
• Verify insurance eligibility and health plan benefits.
• Calculate out-of-pocket liability and collect deposits/co-pays/deductibles.
• Coordinate referrals and prior authorizations with health plans and PCPs.
• Refer patients to financial counselors as needed and assist with payment plans.

Skills

Healthcare experience

Customer service

Insurance knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

VCU Health seeks a Patient Financial Clearance Representative to manage the full scope of financial clearance for patients prior to appointments. Responsibilities include verifying insurance, calculating patient liability, and coordinating referrals and authorizations.

The role requires healthcare experience, strong customer service, and familiarity with commercial, managed care, and governmental plans. This position is remote with some on-site requirements in Richmond, VA.