Remote Financial Clearance Specialist

Ensemble Health Partners; United States; Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Wellness program

Tuition reimbursement and CEUs

Growth opportunities

Recognition programs

Job summary

Ensemble Health Partners is seeking a Financial Clearance Specialist for a remote role. You will verify insurance coverage, confirm financial responsibility, and communicate expected costs to patients to minimize delays in care.

Responsibilities include benefit verification, documenting workflow updates, scheduling procedures, and collecting cost shares within 48 hours. Remote work is available with occasional onsite travel as needed.

Qualifications

• High school diploma required; associate degree preferred.
• 1–2 years of healthcare experience preferred.
• Knowledge of admissions, billing, payments and denials.
• Comprehensive knowledge of the patient insurance process, including authorizations and benefits verification.
• Knowledge of medical terminology and CPT/procedure codes.
• Patient Access experience with managed care/insurance and call center experience highly preferred.
• Articulate, personable, dependable, and confident with excellent communication skills.
• Customer service oriented; builds trust and respect by exceeding customer expectations.

Responsibilities

• Provide world-class customer service while following scripted benefit verification in the HIS benefits screen.
• Update accounts in the workflow system with timely, accurate documentation.
• Select accurate medical records to support patient safety and schedule appropriate procedures based on physician orders.
• Assign insurance plans accurately and perform electronic eligibility confirmation; document results in the appropriate systems.
• Calculate patient cost share/liability and attempt to collect by phone within 48 hours of the date of service.
• Use appropriate systems to facilitate communication with hospital gatekeepers and document account activity and collections notes as required.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Skills

Healthcare experience

Admissions & billing knowledge

Insurance verification

CPT/procedure codes knowledge

Medical terminology knowledge

Customer service oriented

Excellent communication skills

Education

High School Diploma

Associate’s degree

Job description

Ensemble Health Partners is seeking a Financial Clearance Specialist for a remote role. You will verify insurance coverage, confirm financial responsibility, and communicate expected costs to patients to minimize delays in care.

Responsibilities include benefit verification, documenting workflow updates, scheduling procedures, and collecting cost shares within 48 hours. Remote work is available with occasional onsite travel as needed.