Remote Patient Finance & Collections Manager

OrthoVirginia Inc; Virginia; Hybrid; USD 83,000 - 125,000; Full time

Job summary

OrthoVirginia, Virginia's largest musculoskeletal care provider, is seeking a Patient Collections Manager to lead Patient Financial Services across collections, estimates, and accounts receivable. You will drive strategies to optimize cash flow, reduce outstanding receivables, and enhance the patient financial experience while partnering with senior leadership and external vendors.

This remote role serves Virginia residents and requires a Bachelor's degree in Finance, Accounting, or Business

Qualifications

• Requires Bachelor's degree and 5+ years in finance, accounting, or revenue cycle operations with healthcare experience.
• Strong leadership, coaching, and team development skills.
• Proven ability to analyze financial data, identify trends, and drive process improvements.

Responsibilities

• Lead Patient Financial Services operations across patient collections, estimates, and accounts receivable, driving performance and alignment with goals.
• Develop and execute collection strategies to optimize cash flow and reduce outstanding receivables.
• Analyze AR performance, trends, and metrics to drive improvements.
• Lead, coach, and develop a high-performing team including recruitment and training.
• Partner with senior leadership and cross-functional teams to resolve complex financial issues.
• Develop and improve collection policies, procedures, and workflows while ensuring compliance.
• Manage third-party collection agencies and external partners, ensuring performance expectations.
• Champion a positive patient financial experience by resolving escalated concerns professionally and empathetically.
• Prepare and communicate performance reporting and financial insights to leadership and support garnishment proceedings as needed.

Skills

Leadership

Data analysis

Communication

Problem-solving

Relationship-building

Education

Bachelor's degree in Finance/ Accounting/ Business Administration

Tools

Epic

Job description

OrthoVirginia, Virginia's largest musculoskeletal care provider, is seeking a Patient Collections Manager to lead Patient Financial Services across collections, estimates, and accounts receivable. You will drive strategies to optimize cash flow, reduce outstanding receivables, and enhance the patient financial experience while partnering with senior leadership and external vendors.

This remote role serves Virginia residents and requires a Bachelor's degree in Finance, Accounting, or Business