Remote Patient Engagement Specialist

Agence PROvidence; Alaska; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Providence is hiring a Patient Services Specialist - Patient Engagement for a full-time, variable schedule with remote options in a healthcare network. The role supports patient access across facilities, schedules appointments, and serves as a first point of contact for patients seeking care.

You will work within the Patient Engagement Center to deliver high-touch, personalized assistance over the phone and online, helping patients navigate the system and access services while upholding

Qualifications

• 2 years Customer service experience, preferably in a healthcare environment.
• 2 years Experience interacting with and engaging customers virtually over the phone.

Skills

Customer service

Healthcare experience

Virtual engagement

Tools

Technical support

Job description

Providence is hiring a Patient Services Specialist - Patient Engagement for a full-time, variable schedule with remote options in a healthcare network. The role supports patient access across facilities, schedules appointments, and serves as a first point of contact for patients seeking care.

You will work within the Patient Engagement Center to deliver high-touch, personalized assistance over the phone and online, helping patients navigate the system and access services while upholding