Remote Patient Education Liaison

Sanofi; United States; Remote; USD 122,000 - 177,000; Full time

Job summary

Sanofi is seeking a Patient Education Liaison to support Rare Diseases patients and their families in the US. The role focuses on delivering disease and product education, coordinating with healthcare professionals, and partnering with Case Management to execute patient support initiatives.

Ideal candidates have a healthcare or life sciences background, strong communication skills, and the ability to navigate a complex matrix. Travel up to 50-75% is required as part of field responsibilities.

Qualifications

• Bachelor's degree in health care/life sciences (or equivalent).
• 3+ years of clinical experience in a related field.
• Excellent verbal and written communication to clinical and non-clinical audiences.
• Experience working in a complex matrix to accomplish goals.
• Strong people skills: flexibility, empathy, and trust.
• Strong business acumen and strategic thinking.

Responsibilities

• Lead strategy and coordinate branded and unbranded education for patients and families.
• Assess educational needs and develop personalized plans for education and support.
• Ensure education addresses patient barriers and enhances engagement.
• Facilitate patient education via individual, family, and group meetings and patient organizations.
• Develop patient programming strategies aligned with key accounts and audiences.
• Deliver disease- and product-specific in-services for infusion settings (home and clinic).
• Document communications in CRM with timely data updates.

Skills

Verbal communication

Written communication

Mediation

Problem-solving

Matrix leadership

Education

Bachelor's degree in health care/life sciences

Genetic counseling certification or nursing registration (preferred)

Tools

CRM systems

Job description

Sanofi is seeking a Patient Education Liaison to support Rare Diseases patients and their families in the US. The role focuses on delivering disease and product education, coordinating with healthcare professionals, and partnering with Case Management to execute patient support initiatives.

Ideal candidates have a healthcare or life sciences background, strong communication skills, and the ability to navigate a complex matrix. Travel up to 50-75% is required as part of field responsibilities.