Remote Patient Coordinator

Jobstudio; United States; Remote; USD 19,000 - 30,000; Full time

Job summary

Job Studio is seeking a phone-based patient scheduling and support associate to handle calls, schedule and reschedule appointments, and maintain accurate records.

Ideal candidates have strong US-friendly conversational English, a warm phone manner, and prior customer service experience. Healthcare or scheduling exposure is a plus, and flexibility to work US shifts is required.

Qualifications

• Very strong, natural conversational English with clear US pronunciation.
• Prior phone-based customer service experience.
• Good listening skills and a warm, professional phone manner.
• Highly organized work style.
• Excellent telephone etiquette.
• High proficiency in MS Office.
• Good attitude, pleasant personality and strong team skills.
• Flexible to work in US shift.

Responsibilities

• Answer calls, schedule and reschedule appointments, follow up with families, and maintain accurate records.

Skills

Conversational English

Phone-based customer service

Listening skills

Phone manner

Organized

Telephone etiquette

Team skills

US shift flexibility

Tools

MS Office

Job description

Role & responsibilities

T his is a phone-based patient scheduling and support role .

It involves:

• answering calls, scheduling and rescheduling appointments, following up with families, and maintaining accurate records.
• Prior U.S. customer service experience is preferred, with healthcare or patient scheduling experience a plus

Preferred candidate profile

• Candidates should have very strong, natural conversational English, clear pronunciation/dialect that U.S. callers can comfortably understand, and prior phone-based customer service experience.
• Good listening skills, and a warm, professional phone manner are essential
• Highly Organized in work
• Very good Telephone Etiquettes
• High proficiency in MS Office
• Good work attitude and a pleasant person , Good team skills
• Flexible to work in US shift

Who Can Apply:

1. Tele callers
2. Customer Care/ Customer Service Executives or Call center executives with experience in US process
3. Front Office Executives /secretaries with experience in handling phone calls
4. Front Office executives working in

Doctor clinics

Hospitals

Hospitality Industry