Remote Patient Care Specialist (Dermatology)

Atlanta Dermatology & Aesthetics; Houston (TX); Remote; USD 42,000 - 58,000; Full time

Job summary

Atlanta Dermatology & Aesthetics is seeking a Remote Care Support Assistant to join our team. You will manage remote patient communication, triage concerns, and provide medical support in collaboration with our providers, while keeping patient information confidential and HIPAA-compliant.

This full-time role emphasizes strong communication and technical skills, including navigating EHRs and telehealth tools.

Qualifications

• Strong communication, technical, and organizational skills.
• Familiarity with electronic health records (EHRs) and healthcare software.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Provide remote patient communication and triage via phone, email, or video.
• Assist patients with scheduling appointments and prescription refills.
• Work with healthcare team to address patient concerns and provide medical support.
• Document patient interactions in EHR and update records accordingly.
• Collaborate with providers to ensure accurate and timely patient care.

Skills

Communication skills

Technical skills

Organizational skills

Tools

EHR software

Video conferencing tools

Job description

Atlanta Dermatology & Aesthetics is seeking a Remote Care Support Assistant to join our team. You will manage remote patient communication, triage concerns, and provide medical support in collaboration with our providers, while keeping patient information confidential and HIPAA-compliant.

This full-time role emphasizes strong communication and technical skills, including navigating EHRs and telehealth tools.